ATEMPO Terms of Service

Article 1 (Scope and Amendment of These Terms)

1. These terms (hereinafter, “these Terms”) set forth the conditions for using the services (hereinafter, “the Service”) provided on the website “ATEMPO” (https://atempo.design/; hereinafter, “the Site”) operated by lucky happy Co., Ltd. (hereinafter, “the Company”). Rules, regulations and the like concerning the Service that the Company posts on the Site from time to time shall form part of these Terms.

2. These Terms apply to the Company and to any person who uses the Service, such as by browsing the Site, accessing the Site directly or indirectly, or purchasing products through the Service (hereinafter, including “Members” as defined in Article 4, “Users”). For services the Company provides to Users other than the Service, the terms of use separately established by the Company for such services shall apply, and these Terms shall not apply unless otherwise provided in such terms.

3. The Company may amend these Terms at its discretion in any of the following cases:

(1) Where the amendment conforms to the general interests of Users

(2) Where the amendment does not contravene the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, the content of the amendment and other circumstances relating to the amendment

4. When amending these Terms under the preceding paragraph, the Company shall notify Users, for a reasonable period before the effective date of the amended Terms, of the fact that these Terms will be amended, the content of the amended Terms and their effective date, by posting on the Site or by any other method separately determined by the Company.

5. If a User uses the Service on or after the effective date of the amended Terms, the User shall be deemed to have agreed to the amended Terms.

6. If all or part of these Terms is amended, only the amended Terms shall apply to Users and the Company with respect to the use of the Service, and Users and the Company shall comply only with the amended Terms.

Article 2 (Use of the Service)

1. Users shall use the Service in accordance with laws and regulations, these Terms, the rules concerning the Service that the Company posts on the Site from time to time, the privacy policy separately established by the Company and other arrangements.

2. Users who are minors, adults under guardianship, persons under curatorship or persons under assistance may not use the Service unless the Service is operated by their legal representative or the prior consent of their legal representative has been obtained.

Article 3 (Content of the Service)

Users may perform the following acts through the Service:

(1) Browse the sales pages on the Site.

(2) Purchase products from the Company in accordance with the method prescribed by the Company.

(3) Use other services that the Company provides to Users through the Site.

Article 4 (Members)

1. In these Terms, “Member” means a User who has agreed to these Terms and registered as a member of the Service in accordance with these Terms.

2. Members may perform the following acts through the Service:

(1) Use the member information function (a function that allows a Member to view and use their registered name, address, email address and other registered information).

(2) Use other services that the Company provides to Members through the Site.

Article 5 (Member Registration)

1. A User who wishes to register as a member of the Service (hereinafter, an “Applicant”) shall, after agreeing to these Terms, apply for member registration (hereinafter, a “Registration Application”) from the member registration page of the Site in accordance with the method separately designated by the Company, by entering their name, postal code, address, email address and other information and setting a password. Minors, adults under guardianship, persons under curatorship and persons under assistance may not submit a Registration Application unless the settings and entries are made by their legal representative or the prior consent of their legal representative has been obtained.

2. Where a Registration Application is made from a personal computer, tablet or smartphone, the Company shall approve the Registration Application at the time the Applicant presses the member registration button.

3. Notwithstanding the preceding paragraph, the Company may decline to approve a Registration Application if it becomes clear that any of the following applies:

(1) The Applicant has been subject to cancellation of member registration or other measures due to a violation of the terms of a service currently or previously provided by the Company, its parent company, its subsidiaries or subsidiaries of its parent company (including the Company; hereinafter, the “Group Companies”) or for any other reason

(2) The information provided by the Applicant to the Company in the Registration Application contains false information

(3) The Applicant has failed to pay fees or other charges for services currently or previously provided by the Group Companies (including, but not limited to, failure to pay fees or other charges to a third party in accordance with a payment method separately approved by the Group Companies), or has committed a default such as failure to receive products, or refusal of returns or exchanges, over a long period without justifiable reason

(4) The Applicant has previously engaged in any act set forth in Article 19, Paragraph 1

(5) The Applicant has violated Article 20, Paragraph 1

(6) The Company reasonably determines that there is a risk that any of the above applies

(7) The Company otherwise reasonably determines that approving the Registration Application is inappropriate for the operation or management of the Service

Article 6 (Changes to Registered Information)

1. If there is any change to all or part of the information a Member has registered with the Company, such as name, address or email address, the Member shall promptly change the registered information by the method separately designated by the Company.

2. The Company shall not be liable for damages, compensation, indemnification or any other responsibility for any damage, loss, cost or disadvantage (hereinafter, “Damages”) incurred by a Member arising from or in connection with the Member’s failure to change registered information in accordance with the preceding paragraph.

Article 7 (Withdrawal Procedure)

A Member may withdraw from membership at any time by following the procedure separately established by the Company. A Member shall lose membership status at the time the Company receives the Member’s withdrawal application in accordance with these Terms.

Article 8 (Suspension of Use of the Service and Cancellation of Member Registration)

1. If it becomes clear that a User falls under any of the following, the Company may, without prior notice or demand to the User, suspend the User’s use of the Service, cancel the User’s member registration or take any other measures the Company deems appropriate:

(1) The User has been subject to suspension of use, cancellation of member registration or other measures due to a violation of the terms of a service currently or previously provided by the Group Companies or for any other reason

(2) The information provided by the User to the Company contains false information

(3) The User has failed to make payments for services currently or previously provided by the Group Companies (including, but not limited to, failure to make payments to a third party in accordance with a payment method separately approved by the Group Companies), or has committed a default such as failure to receive products, or refusal of returns or exchanges, over a long period without justifiable reason

(4) The User has violated these Terms (including minor violations, and including, but not limited to, violations of Article 19, Paragraph 1 and Article 20, Paragraph 1)

(5) The User has otherwise violated any terms established by the Group Companies

2. Users acknowledge that each case set forth in the preceding paragraph constitutes a serious reason for which the Service cannot be used.

3. Except in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility for Damages incurred by a User as a result of measures taken for the reasons set forth in Paragraph 1 of this Article.

Article 9 (Management of ID and Password)

1. Members shall, at their own responsibility, strictly manage and keep their own ID used to log in to the Service and other IDs (including IDs for other companies’ services linked to the Service, such as the mail server that manages order confirmation emails), email address and password (hereinafter, “Login Information”).

2. Members shall not allow a third party to use their Login Information, nor transfer, sell, succeed to, lend, disclose or leak it.

3. If a Member discovers that their Login Information is being used improperly by a third party, the Member shall immediately notify the Company and, where the Company gives instructions, follow such instructions.

4. If the Login Information transmitted in connection with access to the Site is identical to the Login Information registered with the Company at the time of the Registration Application or at the time of a change of Login Information after registration, the Company shall deem the transmission to have been made by that Member.

5. Members shall be responsible for any Damages arising from or in connection with insufficient management of their Login Information, errors or mistakes in its use, unauthorized use by a third party or any other violation of this Article, and except in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility.

Article 10 (Purchase of Products)

1. A User who wishes to purchase products through the Service shall apply for the purchase in accordance with the method designated by the Company.

2. A sales contract for the products shall be formed between the User and the Company at the time when, in connection with the application in the preceding paragraph, the User confirms the entered information and order details and clicks the order button on the Site, and thereafter an email from the Company confirming the order details reaches the User.

3. Notwithstanding the preceding paragraph, if a User has engaged in any improper or inappropriate act or violation of these Terms (including minor violations, and including, but not limited to, violations of Article 19, Paragraph 1 and Article 20, Paragraph 1) in connection with the use of the Service, the Company may cancel or terminate the sales contract, claim damages or take any other measures the Company deems appropriate. Except in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility for Damages incurred by the User as a result of such measures.

4. The Service (including, but not limited to, delivery addresses) is available within Japan and in the countries and regions separately designated by the Company on the Site.

5. For deliveries outside Japan, customs duties, import taxes, customs clearance fees and any other charges imposed in the destination country or region shall be borne by the User.

Article 11 (Payment Method)

1. When a User purchases products through the Service, the User shall pay the Company the price of the products (including consumption tax for customers in Japan) and shipping fees.

2. Payment for products shall be limited to a credit card in the User’s own name or other payment methods separately approved by the Company.

3. With respect to the payment set forth in the preceding paragraph, the User shall comply with the conditions separately agreed between the User and the payment service provider used by the User. If any dispute arises between the User and the payment service provider in connection with the payment, the User shall resolve such dispute at their own responsibility.

Article 12 (Transfer of Ownership)

Ownership of and risk of loss for the products shall pass to the User at the time the Company or a third party affiliated with the Company delivers the products to the carrier.

Article 13 (Returns, Exchanges, and Withdrawal and Cancellation of Orders)

1. The Company accepts returns of products only in any of the following cases:

(1) Where it is found that the product is a counterfeit or pirated product

(2) Where the quality of the product does not conform to the contract (meaning cases where the product has tears, fraying, color fading, mold or other damage, or differs from the description of the product’s quality on the sales page on the Site)

(3) Where products of a different type or quantity from those ordered have arrived

2. Users shall apply for returns in accordance with the procedure separately established by the Company. In any of the cases set forth in the items of the preceding paragraph, the Company shall bear the cost of return shipping and shall refund the price of the returned product at the time of purchase, together with the shipping fees and various handling fees incurred at the time of purchase, or exchange it for a replacement. Even if an exchange for a replacement is requested, an exchange may not be possible due to the product being out of stock or other reasons. However, where multiple products are ordered and only some of them are returned, the shipping fees and various handling fees incurred at the time of purchase will not be refunded.

3. If a User returns a product to the Company without justifiable reason (including, but not limited to, the return of a product not falling under any item of Paragraph 1, refusal of receipt and inability to receive), the Company shall notify the User without delay after receiving the product and request instructions from the User regarding receipt of the product, setting a reasonable period. When the Company receives instructions from the User regarding receipt of the product, it shall deliver the product in its current condition, and except in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility regarding the condition of the product (including, but not limited to, deterioration, deformation, wear, damage and decay). If the User requests the Company to deliver the product again, the shipping fees and other costs required for such delivery shall be borne by the User.

4. If no instructions are received from the User within the reasonable period set forth in the preceding paragraph, the Company may deem that the User has abandoned ownership and other rights to the product and may dispose of the product at its discretion by discarding it or by other means. Except in cases of willful misconduct or gross negligence by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility regarding such disposal.

5. Notwithstanding the preceding paragraph, if no instructions are received from the User within the reasonable period set forth in Paragraph 3, the Company may terminate the sales contract. In such a case, even if the User suffers Damages due to the termination, the Company shall not be liable for damages, compensation, indemnification or any other responsibility.

6. If a product returned by a User to the Company contains the User’s personal belongings (including, but not limited to, cash, credit cards and other cards, and keys), the Company shall notify the User without delay after receipt and request instructions from the User regarding receipt of such belongings, setting a reasonable period. When the Company receives instructions from the User regarding receipt of such belongings, it shall deliver them in their current condition at the User’s expense, and even if they are lost, damaged or soiled during delivery or while stored by the Company, the Company shall not be liable for damages, compensation, indemnification or any other responsibility except in cases of willful misconduct or gross negligence by the Company. If no instructions are received from the User within the reasonable period, the Company may deem that the User has abandoned ownership and other rights to such belongings and may dispose of them at its discretion by discarding them or by other means. The Company shall not be liable to the User for such disposal. If the User requests the Company to deliver such belongings, the shipping fees and other costs required for such delivery shall be borne by the User.

Article 14 (Disclaimer Regarding Products)

1. Except in cases of willful misconduct or gross negligence by the Company, the Company’s liability regarding the quality, material, function, performance, compatibility with other products or other defects of products sold through the Service shall be limited to that set forth in the preceding Article.

2. The Company makes no warranty whatsoever, including as to legality, validity, accuracy, certainty, safety, timeliness and completeness, regarding comments, images and other content concerning products posted by users of Instagram or other social networking services, and except in cases of willful misconduct or gross negligence by the Company, shall not be liable.

3. Except in cases of willful misconduct or gross negligence by the Company, the Company shall be released from the relevant obligations by contacting the contact details registered by the User and by delivering products to the address specified at the time of purchase.

Article 15 (Handling of Personal Information)

The Company shall handle Users’ personal information obtained in connection with the use of the Service in accordance with the “Privacy Policy” and other rules separately established by the Company.

Article 16 (Management of Information)

1. The Company may, at its discretion, freely use all or part of any images, text, designs, logos, videos, programs, ideas and any other information (hereinafter, “Content”) transmitted by Users in connection with the Service, on the Company’s sites and sites affiliated with the Company. The Company shall not be required to pay Users any money or other consideration whatsoever for using such Content.

2. The Company collects the following information for the purposes of investigating Users’ access history and usage, improving services for Users and other purposes of use set forth in the Cookie Policy separately established by the Company:

(1) Information regarding the IP address or the device identification number of the mobile terminal used when a User accesses the servers of the Service

(2) Users’ access information obtained by the Company through cookie technology (meaning technology that temporarily writes data to the user’s computer via a web browser to record and store the date and time the User last visited a site, the number of visits to that site and the like)

Article 17 (Suspension or Discontinuation of the Service)

The Company may suspend or discontinue the provision of all or part of the Site and the Service without prior notice or demand to Users in any of the following cases:

(1) In the event of fire, earthquake, flood, lightning, heavy snow or other natural disasters

(2) In the event of war, civil war, terrorism, riots, disturbances, serious epidemics or other social unrest

(3) Where the Company cannot receive appropriate services from the telephone company, transportation company or provider with which it has a contract

(4) Where an event occurs that the Company cannot technically address

(5) In the case of regular or emergency maintenance of the computer system for providing the Service (hereinafter, the “System”)

(6) Where operation of the System becomes difficult due to System failure, unauthorized access by a third party, computer virus infection or the like

(7) In the case of the enactment, amendment or abolition of laws and regulations, or a request from an administrative or judicial authority based on reasonable grounds

(8) Where the Company otherwise reasonably determines that suspension or discontinuation of the System is unavoidably necessary

Article 18 (Disclaimers Regarding the Service)

1. Where the Company provides links from the Service to other websites or resources, or links from third-party websites or resources to the Service, the Company makes no warranty and assumes no responsibility regarding the content, use and results (including, but not limited to, legality, validity, accuracy, certainty, safety, timeliness and completeness) of the linked or linking websites or resources. If the Company reasonably determines that the content of a linked website or resource violates laws and regulations or is inappropriate for the management or operation of the Service, the Company may delete the link without any notice or demand to Users.

2. Where a transaction (including, but not limited to, participation in promotions such as prize campaigns) takes place between a User and an advertiser or promoter through an advertisement (including, but not limited to, prize advertisements) or promotion posted in the Service, the User shall conduct such transaction at their own judgment and responsibility, and the Company shall not be liable. The Company makes no warranty and assumes no responsibility regarding payment for such transactions, determination of contract terms, warranties, liability for defects, the existence of licenses or any other content and conditions.

3. The Company shall not be liable for the suspension or discontinuation of the Service in any of the cases set forth in the items of Article 17 or otherwise due to force majeure.

4. The Company shall perform its obligations and be released from them by processing matters in accordance with the information registered by the User.

5. If a User causes Damages to another User or a third party through the use of the Service, such User shall resolve the matter at their own responsibility and expense and shall not cause any Damages to the Company.

6. Notwithstanding the provisions of these Terms, with respect to Damages incurred by a User arising from or in connection with the Service due to reasons attributable to the Company, except where the Company has acted with willful misconduct or gross negligence, the Company shall be liable only for ordinary and direct Damages actually incurred by the User, up to the amount equivalent to the price of the product that caused such Damages.

Article 19 (Prohibited Acts)

1. Users shall not engage in any of the following acts:

(1) Acts that cause, or may cause, nuisance or Damages to other Users, third parties other than Users, or the Company

(2) Acts that infringe, or may infringe, the copyrights or other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights or other rights of other Users, third parties other than Users, or the Company

(3) Using the Service for commercial purposes (except where approved in advance by the Company)

(4) Acts contrary to public order and morals, or other acts that violate, or may violate, laws and regulations

(5) Registering information that contains false or misleading content

(6) Using Content provided by the Company in the Service beyond the scope of private use

(7) Reproducing, selling, publishing, distributing, making public or engaging in similar acts with respect to Content obtained through the Service, via other Users or third parties other than Users

(8) Collecting, accumulating or storing the personal information of other Users

(9) Uploading to the Service, or transmitting by email or other means, computer viruses, computer code, files or programs designed to interfere with, destroy or limit the functionality of computer software, hardware or communication equipment

(10) Accessing the Service or obtaining information about the Service by crawling (programs such as crawlers, robots or spiders), scraping or other similar means

(11) Placing a load on the servers by using unauthorized programs, scripts or the like

(12) The same User registering multiple memberships (including, but not limited to, registering separately from a personal computer, mobile phone or smartphone)

(13) Excessively canceling orders or returning products

(14) Acts that damage or undermine the Company’s credibility, or other acts the Company reasonably determines to be inappropriate

2. Users shall compensate for all Damages incurred by the Company or third parties arising from or in connection with a violation of the preceding paragraph (including minor violations).

Article 20 (Exclusion of Anti-Social Forces)

1. Users shall represent and warrant to the Company the following:

(1) That they are not an organized crime group, a company related to an organized crime group, a corporate racketeer or a person equivalent thereto, or a member thereof (hereinafter, “Anti-Social Forces”).

(2) Where the Applicant or User is a corporation, that its officers (meaning partners executing business, directors, executive officers or persons equivalent thereto) are not Anti-Social Forces.

(3) That they do not allow Anti-Social Forces to use their name, nor use the Service for the benefit of Anti-Social Forces.

(4) That they will not, by themselves or through a third party, engage in threatening words or actions or acts of violence against the Company, or acts that obstruct the Company’s business or damage its credibility by fraudulent means or force.

2. If a User violates the preceding paragraph, the Company may, without any notice or demand to the User, terminate the sales contract for products with the User, delete the User’s member registration or take other measures set forth in these Terms.

3. Except where the Company has acted with willful misconduct or gross negligence, the Company shall not be liable for damages, compensation, indemnification or any other responsibility for Damages incurred by the Applicant or User arising from or in connection with the measures in the preceding paragraph. In addition, the User shall compensate the Company for Damages incurred by the Company arising from or in connection with the violation of Paragraph 1.

Article 21 (Intellectual Property Rights)

1. The copyrights and other intellectual property rights in Content provided through the Service shall belong exclusively to the Company and the Content providers.

2. Regardless of purpose, if any unauthorized reproduction, unauthorized reprinting or other unauthorized secondary use of Content by a User, or any other act prohibited by laws and regulations, including copyright laws in Japan and abroad, is discovered, the Company may immediately take legal action.

3. If any dispute arises between a User and a third party due to a violation of this Article, the User shall resolve it at their own responsibility and expense and shall not cause any Damages to the Company. In the unlikely event that the Company incurs Damages, the User shall compensate for all such Damages.

Article 22 (Severability)

Even if all or part of any provision of these Terms is held invalid or illegal, such invalidity or illegality shall in no way affect the other provisions of these Terms or their interpretation and application, shall not impair their legality and validity, and shall not render them invalid.

Article 23 (Prohibition of Assignment)

Users shall not assign, transfer, succeed to, provide as security or otherwise dispose of all or part of their rights and obligations or claims and debts under these Terms to a third party, except with the prior written consent of the Company. If the Company transfers the business related to the Service to a third party (regardless of the form, such as a business transfer or company split), the Company may transfer to the transferee its rights and obligations under these Terms or under sales contracts formed based on these Terms, as well as Users’ member registration information and other customer information, and Users shall be deemed to have consented in advance to such transfer under this Article.

Article 24 (Miscellaneous)

1. If any problem arises regarding the Service that cannot be resolved by these Terms or by the Company’s guidance or response, the Company and the User shall resolve it through sincere discussion between both parties.

2. These Terms shall be governed by the laws of Japan.

3. The Tokyo District Court shall have exclusive agreed jurisdiction as the court of first instance for any disputes arising in connection with these Terms.

Established March 1, 2026
Revised October 15, 2026

lucky happy Co., Ltd.